Job Info

Location: Newton Abbot, Devon, TQ12 4SA
Salary: £26,481 (starting wage with opportunity to progress)
Hours: 37.5 per week
Closing Date: 14th June 2024
Interview Date: tbc

Organisation: Mare & Foal Sanctuary
Contact Details: 
View Job
Job Description:

Welfare Adviser

Are you passionate about equine welfare and educating others on the best practices in horse care? Join us in our mission to advocate excellent standards of horse care to the general public, smaller sanctuaries, and providers of Equine Welfare Interventions. As a vital member of our team, you'll strive to ensure that all horses and ponies in our various loan schemes receive top-quality care tailored to their individual needs.

About the Role

This is a hybrid role with a base at Honeysuckle Farm, Haccombe-with-Combe, Newton Abbot and has core hours of 37.5 per week (plus out of hours on call Rota and occasional overnight stays for up to three nights planned in advance. TOIL provided). Please note that this role is subject to a Basic DBS check, and you will be required to provide proof of your right to work in the UK.

About The Mare and Foal Sanctuary
The Mare and Foal Sanctuary is the largest equine welfare charity in the South West peninsula dedicated to the rescue, rehabilitation and rehoming of horses and ponies who have suffered neglect, abuse and trauma. We also deliver a range of Equine Assisted Services with our rescued horses and ponies. The Mare and Foal Sanctuary has five sites across Devon, a clear five-year strategy and is ambitious for the future.

What You'll Be Doing
• Supporting our Loan Home carers with empathy and building strong relationships to ensure our equines on various loan schemes receive the best possible care to meet their needs. Conduct both physical and virtual visits to monitor the welfare of our equines and address potential new homes.
• Promoting excellent equine care standards by engaging with members of the public and giving non-judgemental advice when required.
• Respond promptly to members of the public’s concerns regarding equine welfare. Remain professional and utilise the Sanctuary’s tone of voice and de-escalation techniques to facilitate the best outcome for the concerned equine’s welfare.
• Safeguarding and enhancing the Sanctuary’s reputation through professional conduct. Delivering outreach education on equine care and welfare, working alongside internal teams and external organisations. You'll also handle out-of-hours emergency calls on a rotational basis.
• Collaborating with Police, Trading Standards, and other welfare organisations as needed, and providing evidence at Court Hearings when required. Monitoring local and national equine markets, reporting trends and concerns, and assisting with welfare lifts, including larger multi-agency operations.
• Keeping detailed and accurate records of all interactions, visits, and communications. Documenting Virtual Loan Home visits with photos and videos and participating in feedback sessions following incidents. Adhering to current Health and Safety measures diligently.
• Working closely with the Fundraising and Communications team to gather content for campaigns and events. Stay updated on the Sanctuary’s policies to help promote its mission and enhance its reputation.

What You’ll Bring
• Familiarity with the Welfare Act, Control of Horses Act, and Transportation Act.
• Proficiency in computer skills (Word, Excel) and managing photographic/video evidence
• Full clean driving license.
• Ability or willingness to drive larger vehicles, off-road vehicles, and tow trailers.
• Staying up-to-date with required training.
• Ensuring work vehicles are roadworthy and presentable.

Values and Attitude
At The Mare and Foal Sanctuary, we value kindness, care, and knowledge above all else. Through our managing and supporting performance policy, we actively encourage behaviours that reflect these values in everything we do.

Why Join Us
Joining our team means making a significant impact on equine welfare. You'll be part of a compassionate and professional team dedicated to ensuring horses and ponies receive the care and support they deserve. Enjoy flexible working hours, the opportunity to develop new skills, and the satisfaction of contributing to a meaningful cause. Apply now to become a key player in our mission!

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