Education Ops and APC Administrator
Fixed Term until April 2025
Closing Date: 13th September 2024

We also offer 26 days’ annual leave (+ public holidays) on starting, matched pension contributions up to 5%, enhanced pay when taking leave as your family grows, income protection insurance, a health-cash plan and a wide range of wellbeing and mental health support services.

Location: Our office is based near Stoneleigh in Warwickshire, and we’re typically working from there 2-3 days a week with the flexibility to work remotely. You’re also welcome to work in the office more frequently.

Hours: Our usual full-time hours are 35 a week – with an early finish on a Friday! We offer other flexible work options, such as compressed hours, which we’re happy to discuss.

What you’ll be doing:

• Dealing with and processing telephone and email enquiries
• Administrating BHS assessments against quality assurance compliance with regulatory bodies
• Taking payments in a secure and GDPR manner
• Helping to maintain Accredited Professional Coach membership status.
• Planning and delivery of courses including booking venues and presenters
• Assisting the Education Team Manager and department as required

What you won’t be doing:

• Doing the same job day in day out
• Looking for tasks to fill your day
• Working on your own

This is a great role for you if:

• You have a high attention to detail and a high degree of accuracy
• Have excellent communication skills
• Have a good work ethic and the ability to see a task through to completion
• Have experience in a customer service-facing role
• ...you want to work in an organisation that supports you to bring your full, authentic self to work and is working really hard to be a beacon of inclusion in the equestrian sector.